SHIPPING
HONG KONG, MACAU, TAIWAN
如何可獲訂單免運？
全館兩套港澳免運，台灣三套免運，未滿額運費到付。
港澳免運只限智能櫃或SF營業點自取，如選擇上門派送運費自理。
請問物流及運費資訊？
本店支援SF Express 順豐速運。如未滿免運條件，訂單運費到付。
■ SF智能櫃／自取點：$25/KG （請於收貨地址欄填寫編號）
■ SF宅配上門：$30/KG
收費詳情見順豐官網 https://htm.sf-express.com/hk/tc/
請問下單後何時會出貨？
現貨商品會於1-3個工作天內出貨
預購商品訂購期各有不同，到港後1-3個工作天內出貨。
如同一張訂單裡包含預購及現貨商品，您的訂單將會待預購商品到貨後一次過寄出。
請問可以更改寄送地址嗎？
如訂單尚未出貨，請盡快聯絡客服，我們將嘗試為你安排更改地址。
惟商品出貨後無法再修改寄送資料，因此請於下單前確認一切無誤。
如因填錯地址而無法成功投遞，重寄費用需由客人負責。
商品顯示已寄出，但等待多時仍未收到該如何處理？
INTERNATIONAL
DO YOU SHIP INTERNATIONALLY?
Yes, we ship worldwide! Shipping rate will be calculated automatically when you checkout. Taxes and customs charges are not included.
HOW TO GET FREE SHIPPING OVERSEAS?
Asia*: Orders over $1800 HKD receive FREE international shipping!
Other regions: Orders over $2500 HKD/ $300 USD receive FREE international shipping!
*Regions: Mainland China, Singapore, Malaysia, Japan, the Republic of Korea (ROK), Thailand, Vietnam, Indonesia, Philippines
WHEN WILL MY ORDER BE SHIPPED?
Goods in stock will be shipped within 3-7 working days. Pre-order products will be shipped within 3-7 working days after its arrival. Please note that when purchasing a pre-order item, any pieces from our current collection in your cart will not be shipped until the pre order is ready to be sent.
CAN I CHANGE MY ADDRESS AFTER DISPATCH?
Please make sure all shipping information is correct! :) They cannot be modified after the goods has been shipped. If items are fails to be delivered due to wrong shipping information, you have to bear the costs for re-delivery.
can international order be returned?
Yes! Our return policy: https://nudeblanc.com/pages/%E9%80%80%E6%8F%9B%E8%B2%A8%E6%94%BF%E7%AD%96-returns